Terms and Conditions

Booking procedure

You can book online at www.iredltd.co.uk/book-your-course,
or complete the downloadable PDF form and return by post.

Booking Confirmation

Once we have processed your booking, we will send you a confirmation email with an invoice.
Payment
Payment must be received within 21 days of the invoice date or in advance of the training course whichever is sooner. Payment can be made by:
• BACS to iRed Ltd, NatWest Bank, sort: 60-10-20, Acc: 89500776
• Cheque made payable to iRed Ltd.
Fee Guidance
All iRed courses are subject to VAT at the prevailing rate. Standard Level 1 course fees include all relevant course materials, refreshments and lunch.
Special requirements
iRed Ltd will make every effort to accommodate special requirements that have been notified on the booking form.

Course transfers

Should circumstances mean that you need to transfer to another iRed course, the following charges will apply, dependent on notice given:
• Transfer made more than four weeks prior to the course start date – no charge
• Two to four weeks notice given – 25% of the course fee
• Less than two weeks notice given – 50% of the course fee
• Delegate Substitutions can be made at any time without incurring a penalty
No refund will be made in the event of a transfer. No more than one transfer will be allowed.

Cancelling your place

Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
• More than four weeks prior to the course start date – no charge
• Two to four weeks prior to the course – 50% of the course fee
• Less than two weeks prior to the course – full fee.

Non-attendance

If you fail to attend the course on which you are booked and have not given prior notice to iRed, then the course fee will remain payable in full.
Amendments by iRed Ltd
iRed Ltd reserves the right to to alter published programmes, trainers, fees or venues without prior notice. In the event of a cancellation where an alternative cannot be provided, payment received in respect of that course will be refunded in full.However, no compensation will be paid for any additional costs incurred by the delegate.

Venues

Details of the specific venue used will be sent in the welcome pack for all courses.

Dress code

There is no formal dress code; however, most participants choose to wear smart casual clothing.

Liability

iRed Ltd does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of iRed Ltd.